Crypto FAQ
Unlock deeper crypto insights and accelerate growth with our AI analytics. Make data-driven decisions that deliver exceptional results.
Your security comes first at Dexliner. We apply bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard your digital assets. We comply with stringent financial regulations in Malaysia and undergo regular audits. Funds are insured against unauthorised access, so you can trade with confidence on our trading platform.
- Step-by-step guidance and 24/7 support
- Try a risk-free demo and practice with virtual funds
- Automated tools that handle the hard work for you
- Start with as little as and learn as you trade.
Bank card withdrawals are typically processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary depending on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges—not through user fees. There are no hidden charges; you’ll see the exact transaction amount before you confirm.
Yes, the Dexliner trading platform is available in most countries worldwide—over 98 and growing. During registration, select your country to confirm availability and view localised payment methods. We comply with all local regulations to keep your trading safe and legal.
- AI-powered recommendations - Receive tailored coin suggestions matched to your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals – Real-time buy/sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat or email at info@dexliner.com. For urgent enquiries, the average response time is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, FCA, and CySEC]
- Independent firms conduct regular audits
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country’s legal and regulatory requirements
- KYC verification is required where mandated by applicable law.
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Your Funds Are Secure
- Bank-grade security (similar to your online banking)
- 95% of assets are secured in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA or SWIFT - 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Care & Support
For any enquiries, please contact our partner broker directly. If you do not have an account with a trusted brokerage partner, let us know and we will help you get started. If you encounter any issues with your trading partner’s support, contact us and we will work to resolve them.
Support Hours
Our customer service team is available 24/7. On the rare occasion that you can’t reach us right away, our specialists will respond to your request as quickly as possible.
